Bookings

To secure a party, we require a non-refundable deposit of £50 which will be deducted from your balance. Until this deposit is received your booking is considering provisionally booked, and therefore cannot be guaranteed.

Parking Expenses

Any car parking fees or permits will be transferred to the hostess, we politely request that these are paid once we have arrived

Sunday and Bank Holidays

We charge a £35 or (10% of the total party cost, which ever is the greater amount per party) supplement for bank holiday bookings and £25 or (10% of the total party cost, which ever is the greater amount per party) supplement for Sundays

Balance

The full balance is required no later than 14 days prior to the party, we request that final treatment lists are also submitted at this time. Failure to do so could jeopardise your booking. Although every effort will be made to accommodate changes, we cannot guarantee any after this time

Pamper Party Cancellations

All cancellations are required prior to balance payment, the deposit is non-refundable should you wish to cancel the entire booking. We regret that any cancellations or no shows after this date will not be refunded, nor the treatments transferred to another guest. If a guest appears to be under the influence of drugs or alcohol without a refund.  If a treatment is considered unsuitable due to a contra-indication or health related issue which was not mentioned prior to treatment day the therapist reserves the right to refuse treatment, where possible an alternative will be offered but cannot offer a refund.

Cancellations

If a treatment is considered unsuitable due to a contra-indication or health related issue which was not mentioned prior to treatment day the therapist reserves the right to refuse treatment, where possible an alternative will be offered but cannot offer a refund. Please note that we require 48 hours notice should you wish to change or cancel your appointment to avoid a cancellation fee.  Less than 48 hours notice 50% of total treatment price, less than 24 hours 100% of total treatment price.

Privacy Statement

All details will be held as confidential and are not disclosed to any third party, our policy is to treat each client with respect, maintaining their dignity and our professionalism. Any false or withheld medical information is done at the client’s risk

Liability

All our therapists are trained and qualified to a high standard, and are covered by full business liability insurance for your peace of mind